2019 Dispatcher of the Year
Areli Sanchez began her career as a 9-1-1 Public Safety Dispatcher at Santa Cruz Regional 9-1-1 on September 2, 2013. Areli has continued to advance her skills and successfully taken on additional roles as an Emergency Medical Dispatcher (EMD), Certified Training Officer (CTO), Academy Instructor, Peer Support Team Member, and has participated on Task Teams to improve internal processes.
Areli has been a model for high level multi-tasking skills and work ethic. With consistent resolve throughout each day, Areli is able to take on an extraordinary amount of tasks and provide efficient, high level service in both English and Spanish. Areli works to anticipate the needs of her coworkers and Users and provides proactive assistance to her coworkers. Areli has displayed the ability to work seamlessly through dynamic situations in partnership with Users and coworkers to coordinate multi agency responses to high priority events. Areli maintains a positive attitude and is valued for her continuous good mood and caring approach.
was selected by her peers and unanimously endorsed by the Authority's
management team to receive this annual award, and as such, it serves as
a statement of appreciation for the qualities Areli possesses from all
those who work with her on a daily basis.