Careers with Santa Cruz Regional 9-1-1

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Santa Cruz Regional 9-1-1
495 Upper Park Rd
Santa Cruz, CA. 95065




Frequently Asked Questions

Are there any classes I can take to prepare myself for this job?

South Bay Public Safety Training Consortium provides a one day "Preparing for a Public Safety Career" class and a three week basic dispatch course open to agencies and non-affiliated students. More information is available on South Bay's web site. Download a copy of the handout from the one day class on preparing.

How can I prepare for the test?

Preparation is limited. Experience shows us the highest scoring applicants have good typing/keyboarding skills. You can Google search "criticall practice test" for possible exercises.

What might disqualify me as an applicant?

A felony conviction or drug use can disqualify an applicant as well as dishonesty.

What kind of work schedule do you work?

Dispatchers work a variety of shifts and hours. There are 10 and 12 hour shifts. While in training you will work the same shift as your Communications Training Officer (CTO).

How long do you train?

How long you train depends on how quickly you learn. Training takes approximately five to six months.

How long does it take to learn the computer program CAD?

Computer-aided dispatch (CAD) is taught in the academy. Basic commands will be learned in five weeks.

Do you want to make a difference in your community? Do you want a challenging and rewarding career?

Read a short article by one of our very own dispatchers about what dispatching is like at Santa Cruz Regional 9-1-1.

Bilingual in Spanish and English is strongly desired for all dispatch positions.

Click here to review our Employment Application form.

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