Get Information on the Coronavirus (COVID-19)

For the latest news on COVID-19, text "covid19" to 211211. This service has been set up by the Santa Cruz County Public Health Service and the United Way.

On March 16, 2020, the Santa Cruz County Health Officer ordered all individuals currently living within Santa Cruz County to Shelter In Place at their place of residence. The intent of this Order is to ensure that the maximum number of people self-isolate in their places of residence to the maximum extent feasible, while enabling essential services to continue, to slow the spread of COVID-19 to the maximum extent possible. Violation of or failure to comply with this Order is a misdemeanor punishable by fine, imprisonment, or both. (California Health and Safety Code 120295, et seq.) CLICK HERE to read the full Shelter In Place Order.

To read the most recent important information, resources and alerts/press releases CLICK HERE to go to the County of Santa Cruz Health Services Agency COVID-19 webpage.

A FAQ sheet regarding the outbreak COVID-19 is available below (click below). The City is sending this information out to answer common questions and keep you informed. There are English and Spanish FAQ sheets provided below as PDFs. Links to the County Health Services Agency and the Centers for Disease Control and Prevention are also provided below. 

Supporting Documents

Web Links

An awesome & unique career opportunity...


Go to Careers/Employment Opportunities page for the details.

Get to know us!  

SCR9-1-1 is a strong team of caring individuals.
Learn about us and what we do.
Read our 2019 Annual Report.

Call 9-1-1

What happens when you call 9-1-1?  When you dial 9-1-1 in an emergency situation, our trained emergency call-takers ask you specific questions for important reasons. We have some valuable tips to pass on to you---so you can be a good reporting party with helpful eyes and ears for our 9-1-1 dispatch team and first responders. CLICK HERE to learn some key information.

Register your Cellular or VOIP Phone for Reverse 9-1-1  Emergency Notifications

Click on either link above to register your cellular or VOIP phone in the Emergency Notification system used by Santa Cruz Regional 9-1-1 personnel. The CodeRED notification system sends important messages to residents and businesses within Santa Cruz & San Benito Counties in the event of emergency situations or critical community alerts. The system has the capability of sending thousands of messages in a very short time based on geographic location of an incident. Examples of notifications include: evacuations, bio-terrorism alerts, missing person reports, and severe weather alerts. (NOTE: If you are having issues enrolling your contact information into CodeRED, try using a different web browser.)

PulsePoint logoPulsePoint icons

With PulsePoint, your local emergency dispatch system immediately alerts CPR-trained citizens about a nearby sudden cardiac arrest event through the free PulsePoint Respond mobile app, and directs them to the exact location of the closest public access AED (automated external defibrillator). The free PulsePoint AED mobile app lets citizens register and update AED locations so that emergency responders---nearby citizens trained in CPR or local firefighters, police or medics---can find an AED close to them when a cardiac emergency occurs. Visit to download the apps and for more info.

More Information About Santa Cruz Regional 9-1-1

Last update 3/27/20

Santa Cruz Regional 9-1-1
495 Upper Park Rd.
Santa Cruz, CA 95065
(831) 471-1000
Copyright 2014