Public Safety Dispatcher Assistant I


This recruitment is now closed.  Public Safety Dispatcher Assistants are the first contact with the public---they are often the true first responder. This is the entry level position to prepare you for promotion to Public Safety Radio Dispatcher. If you would like a challenging and rewarding career in our emergency communications center, and have a desire to help our communities, request to be added to our Interest List for our future recruitments. Visit our Employment Opportunities page for details.


RFP: Law Enforcement Records Management System

Get more information and download the RFP documents here



Call 9-1-1

What happens when you call 9-1-1?  When you dial 9-1-1 in an emergency situation, our trained emergency call-takers ask you specific questions for very important reasons. We have some valuable tips to pass on to you---so you can be a good reporting party with helpful eyes and ears for our 9-1-1 team and first responders. Please CLICK HERE to learn some great information.

Register your Cellular or VOIP Phone for Reverse 9-1-1  Emergency Notifications


Click on either link above to include your cellular or VOIP phone in the Emergency Notification system used by Santa Cruz Regional 9-1-1 personnel. The CodeRED notification system sends important messages to residents and businesses within Santa Cruz & San Benito Counties in the event of emergency situations or critial community alerts. The system has the capability of sending thousands of messages in a very short time based on geographic location of an incident. Examples of notifications include: evacuations, bio-terrorism alerts, missing person reports, and severe weather alerts. (NOTE: If you are having issues enrolling your contact information into CodeRED, try using a different web browser.)


PulsePoint logoPulsePoint icons

With PulsePoint, your local emergency dispatch system immediately alerts CPR-trained citizens about a nearby sudden cardiac arrest event through the free PulsePoint Respond mobile app, and directs them to the exact location of the closest public access AED (automated external defibrillator). The free PulsePoint AED mobile app lets citizens register and update AED locations so that emergency responders---nearby citizens trained in CPR or local firefighters, police or medics---can find an AED close to them when a cardiac emergency occurs. Visit www.PulsePoint.org to download the apps and for more info.

More Information About Santa Cruz Regional 9-1-1


Last update 2/15/19


Santa Cruz Regional 9-1-1
495 Upper Park Rd.
Santa Cruz, CA 95065
(831) 471-1000

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