Dispatcher Training

Trainers helping trainers with course material.

Course Outlines

There are many formats for outlines and lesson plans. Take a look at one of our sample outlines.

Certification/Task Lists

Take a look at our sample task list and learn how to develop your own.

Training Workbooks

Click here to learn how to develop a workbook and sample sections.

Learning Activities for Dispatchers

From practical scenarios to classroom activities, make your training more effective. We have a collection of over 200 learning activities for classroom training. For a link to these activities, drop an e-mail to the Support Services Division.


Santa Cruz Regional 911
495 Upper Park Rd.
Santa Cruz, CA 95065
(831) 471-1000

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