Contact Us
Under the leadership of a General Manager, Santa Cruz Regional 9-1-1 comprises three divisions: Business, Operations, and Systems.
Business Division manages and supports the day-to-day administrative activities including employee benefits, payroll, accounts receivable and payable, budget, meeting support, and records requests.
- Our Business Office is available by phone Monday-Friday 9:00AM-4:00PM, or email Frontoffice@scr911.org.
Operations Division consists of all 9-1-1 dispatchers, call-takers, and supervisors and is staffed 24 hours a day, 365 days a year. They are responsible for connecting the community to necessary resources.
Systems Division is responsible for implementation, maintenance, and troubleshooting of computerized systems including Computer Aided Dispatch (CAD), 9-1-1 telephones, mapping, mobile data computers (MDCs), and reporting and data services.
STAFF DIRECTORY ---> click the right tab below for a staff contact list of our three divisions.
*PLEASE NOTE: The Contact Form below is not a place to make a crime report or initiate a request to be contacted by public safety personnel. Contact Form submissions are not monitored 24/7. To report a non-emergency crime, please call:
- Capitola Police Dept 831-475-4242
- Hollister Police Dept 831-636-4330
- San Benito Sheriff's Office 831-636-4080
- Santa Cruz Police Dept 831-471-1131
- Santa Cruz Sheriff's Office 831-471-1121
- Watsonville Police Dept 831-471-1151
- Submit a Request
- Staff Directory
Business
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Name:Position:General ManagerPhone:831-471-1035Email:
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Name:Position:Administrative Services SupervisorPhone:831-471-1008Email:
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Name:Position:Administrative AnalystPhone:831-471-1037Email:
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Name:Position:Sr Admin AssistantPhone:831-471-1018Email:
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Name:Position:Sr Admin AssistantPhone:831-471-1009Email:
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Name:Position:Main numberPhone:831-471-1000Email:
Operations
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Name:Position:Operations Division ManagerPhone:831-471-1024Email:
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Name:Position:SupervisorPhone:831-471-1006Email:
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Name:Position:SupervisorPhone:831-471-1003Email:
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Name:Position:SupervisorPhone:831-471-1005Email:
Systems
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Name:Position:Systems Division ManagerPhone:831-471-1019Email:
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Name:Position:Information Technology AnalystPhone:831-471-1017Email:
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Name:Position:Information Technology AnalystPhone:831-471-1034Email:
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Name:Position:Information Technology AnalystPhone:831-471-1032Email:
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Name:Position:Systems TechnicianPhone:831-471-1023Email:
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Name:Position:GIS TechnicianPhone:831-471-1036Email:
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Name:Position:Systems Help DeskPhone:831-471-1015Email:
