Public Records Act (PRA) Requests

Requests for any 911 records can be made directly with the appropriate agency of jurisdiction for a specific incident. This is the most time-efficient way to request records. See the agency list below for website links and contact numbers. (If you do not know the agency of jurisdiction for your incident, use our How Do I? menu and select Search Police Jurisdictions from the dropdown options.) Alternatively, you may make your request to Santa Cruz Regional 9-1-1 by completing our online Contact Us form and specifying in the Comments section which specific records you are requesting. You should include all known details about a specific incident, such as incident/case number and date/time/location/nature of the event. You may also call 831-471-1000 and ask for Records staff.

The California Public Records Act (PRA) is a series of laws meant to guarantee that the public has access to records of governmental bodies in California. Anyone can request public documents in California, and a purpose does not have to be stated. Requesting public records can be a maze of rules and forms, and we want to help you through the process. (Please note, according to California Government Section 6253(c), local agencies have 10 calendar days after receipt of a request to initially respond to the requestor.)

Santa Cruz Regional 9-1-1 provides dispatch services for the counties of Santa Cruz and San Benito, and the cities of Santa Cruz, Watsonville, Capitola, and Hollister.

* AGENCY RECORDS CONTACT INFO * LINKS TO ONLINE FORMS & FURTHER INFO *

Law Enforcement Agencies:

California Highway Patrol (CHP)

Santa Cruz County - 10395 Soquel Dr, Aptos, CA 95003
Phone: 831-662-0511 (Mon-Fri 8am-5pm)
Hollister/San Benito County - 740 Renz Ln, Gilroy, CA 95020
Phone: 408-848-2324 (Mon-Fri 8am-5pm)
Links: CHP General PRA Information, CHP Public Records Center

Capitola Police Department (CPD)

422 Capitola Avenue, Capitola, CA 95010
Phone: 831-475-4242 (Mon-Fri 8am-5pm)
Fax: 831-479-8881
Email: cpdrecords@ci.capitola.ca.us
Links: CPD Records Division, CPD Public Records Act & Clearance Letter Requests

Hollister Police Department (HPD)

395 Apollo Way, Hollister, CA 95023
Phone: 831-636-4330 (Mon-Thur 9am-5pm, Fri 9am-4pm)
Fax: 831-636-4339
Email: hpdrequests@police.hollister.ca.us
Links: Hollister City Public Record Requests Information, Hollister Open Public Records portal (select 'Police Department' for *Department), or submit the form: HPD Application for Release of Information (email/mail/fax with copy of identification)

San Benito County Sheriff’s Office (SBSO)

2301 Technology Parkway, Hollister, CA 95023
Phone: 831-636-4080, ext 438/439 (Mon-Fri 8am-5pm)
Fax: 831-636-1416
SB County Counsel Office Email: slevine@sanbenitocountyca.gov
Links: SBSO Public Records Requests Information, San Benito County Public Record Requests

Santa Cruz County Sheriff’s Office (SCSO)

5200 Soquel Avenue, Santa Cruz, CA 95062
Phone: 831-454-7600 (Mon-Fri 8am-5pm)
Fax: 831-454-7604
Links: SCSO Public Records Request information, SCSO Records Requests

Santa Cruz Police Department (SCPD)

155 Center Street, Santa Cruz, CA 95065
Phone: 831-420-5870 (Mon-Fri 9am-4pm)
Email: pdrecords@santacruzca.gov
Fax: 831-420-5871
Links: SCPD Public Records Act Portal information, Santa Cruz City Public Records Requests information, SCPD Record Request Form (English) (Spanish)

Watsonville Police Department (WPD)

215 Union Street, Watsonville, CA 95076
Phone: 831-768-3370 (Mon-Fri 8:00am-4pm)
Email: wpd.records@watsonville.gov
Link: WPD Records Dept information, City of Watsonville Public Records Act Requests portal

Emergency Medical Services:

Emergency Medical Services - Santa Cruz County: 831-454-4120
Link: Santa Cruz County's Public Record Request portal (select "HSA" for *Department)
Emails: PRARequestsCOB@santacruzcounty.us / EMS@santacruzcounty.us

Emergency Medical Services - San Benito County: 831-636-4040 ext 11, or 831-636-4168
Link: San Benito County Public Records Request information
Link: San Benito County's Open Public Records portal

Fire Protection Districts:

Ben Lomond Fire Department: 831-336-5495

Boulder Creek Fire Department: 831-388-7222

CAL FIRE San Benito/Monterey (BEU): 831-333-4600

CAL FIRE Santa Cruz/San Mateo (CZU): 831-335-5355

Central Fire District Santa Cruz County: 831-479-6842

Felton Fire Protection District: 831-427-5737

Hollister Fire Department: 831-636-4325

Santa Cruz Fire Department: 831-420-5280

Scotts Valley Fire District: 831-438-0211

Watsonville Fire Department: 831-768-3200

Zayante Fire Protection District: 831-335-5100

*If you are running into issues with your PRA request and need assistance, please send an email to Records@scr911.org or contact the Santa Cruz Regional 9-1-1 Business Office at 831-471-1000 (Mon-Fri 9am-4pm).