Dispatcher Applicant Testing

After applying online for the position of Public Safety Dispatcher I (trainee), applicants may be instructed to move to the next step, an online Dispatcher CritiCall Examination. In alignment with leading industry associations, such as National Emergency Number Association and South Bay Regional Public-Safety Training Consortium, we use a software program to test applicants before they are hired.

This online testing format simulates a generic dispatch environment and puts the applicant into situations that require the same knowledge, skills, and abilities necessary for success in the modern dispatch environment. You can learn more about this part of the testing process and download a test preparation guide by clicking the first link below. 

Also, we have included some leading industry associations' links below to help you learn more about the potential career path you are interested in.