DOTY 2020

Ashley Baldwin
2020 Dispatcher of the Year

Ashley Baldwin, who began her career as a 9-1-1 Public Safety Dispatcher at Santa Cruz Regional 9-1-1 on July 3, 2006, has been named the Santa Cruz Regional 9-1-1 Dispatcher of the Year for 2020.

Ashley has continued to advance her skills by adding Emergency Medical Dispatcher (EMD), Fire Pod Dispatcher, Public Safety Dispatcher III; Lead, Communications Training Officer (CTO), and Academy Instructor to her portfolio. Ashley is a public safety professional who has been an active part of creating solutions for the Training Program and Operations team.

Ashley has established herself as a supportive team leader and role model. Ashley works to anticipate the needs of her coworkers and Users and provides proactive assistance to her coworkers. Ashley thrives in detail work and updating training materials to have accurate resources readily available to all operations personnel.

Ashley was selected by her peers and unanimously endorsed by the Authority’s management team to receive this annual award, and as such, it serves as a statement of appreciation for the qualities Ashley possesses from all those who work with her on a daily basis.   

CONGRATULATIONS, ASHLEY!