Public Records Act (PRA) Requests

Requests for any 911 records can be made directly with the appropriate agency of jurisdiction for a specific incident. Please see the agency list below (with website links and contact numbers). If you do not know the agency of jurisdiction for your incident, use the How Do I? menu to Search Police Jurisdictions by address. To make your request to Santa Cruz Regional 9-1-1, use our online Contact Us form and provide as many details as you can about the incident (date, time, location), or call 831-471-1000 and ask for the Records Department. 

The California Public Records Act (PRA) is a series of laws meant to guarantee that the public has access to records of governmental bodies in California. Anyone can request public documents in California, and a purpose does not have to be stated. Requesting public records can be a maze of rules and forms, and we want to help you through the process. (Please note, according to California Government Section 6253(c), local agencies have 10 calendar days after receipt of a request to initially respond to the requestor.)

Santa Cruz Regional 9-1-1 provides dispatch services for the counties of Santa Cruz and San Benito, and the cities of Santa Cruz, Watsonville, Capitola, and Hollister. 
 

  *    AGENCY RECORDS CONTACT INFO    *    LINKS TO ONLINE FORMS  &  FURTHER INFO    * 

California Highway Patrol

Santa Cruz County - 10395 Soquel Dr, Aptos, CA 95003
Phone: 831-662-0511 (Mon-Fri 8am-5pm)
Hollister/San Benito County - 740 Renz Ln, Gilroy, CA 95020
Phone: 408-848-2324 (Mon-Fri 8am-5pm)
Link: CHP General PRA Information

Capitola Police Department

422 Capitola Avenue, Capitola, CA 95010
Phone: 831-475-4242 (Mon-Fri 8am-5pm)
Fax: 831-479-8881
Email: cpdrecords@ci.capitola.ca.us
Links: CPD Records Division Information, CPD PRA Request Form

Hollister Police Department

395 Apollo Way, Hollister, CA 95023
Phone: 831-636-4330 (Mon-Thur 9am-5pm, Fri 9am-4pm)
Fax: 831-636-4339
Email: records@police.hollister.ca.us
Link: HPD Application for Release of Information, Hollister City Public Record Requests

San Benito County Sheriff’s Office

2301 Technology Parkway, Hollister, CA 95023
Phone: 831-636-4080, ext 438/439 (Mon-Fri 8am-5pm)
Fax: 831-636-1416
Links: SBSO Public Records Request Information, San Benito County Public Record Requests

Santa Cruz County Sheriff’s Office

5200 Soquel Avenue, Santa Cruz, CA 95062
Phone: 831-454-7600 (Mon-Fri 8am-5pm)
Fax: 831-454-7604
Email: shfrecords@santacruzcountyca.gov
Links: SCSO Public Records Request Information, SCSO Document Requests

Santa Cruz Police Department

155 Center Street, Santa Cruz, CA 95065
Phone: 831-420-5870 (Mon-Fri 9am-4pm)
Fax: 831-420-5871
Links: SCPD Public Records Act Portal/Information, SCPD Record Request Form

Watsonville Police Department

215 Union Street, Watsonville, CA 95076
Phone: 831-768-3370 (Mon-Fri 8:00am-4pm)
Email: wpd.records@watsonville.gov
Link: WPD Records Information

Emegency Medical Services and Fire Protection Districts:
 

Emergency Medical Services - Santa Cruz County: 831-454-4120
Link: Santa Cruz County's Public Record Request portal (select "HSA" for *Department)
Emails: PRARequestsCOB@santacruzcounty.us / EMS@santacruzcounty.us

Emergency Medical Services - San Benito County: 831-636-4040 ext 11, or 831-636-4168
Link: San Benito County Public Records Request information
Link: San Benito County's Open Public Records portal

Ben Lomond Fire Department: 831-336-5495

Boulder Creek Fire Department: 831-388-7222

CAL FIRE San Benito/Monterey (BEU): 831-333-4600

CAL FIRE Santa Cruz/San Mateo (CZU): 831-335-5355

Central Fire District Santa Cruz County: 831-479-6842

Felton Fire Protection District: 831-427-5737

Hollister Fire Department: 831-636-4325

Santa Cruz Fire Department: 831-420-5280

Scotts Valley Fire District: 831-438-0211

Watsonville Fire Department: 831-768-3200

Zayante Fire Protection District: 831-335-5100

*If you are running into issues with your PRA request and need assistance, please send an email to Records@scr911.org or contact the Santa Cruz Regional 9-1-1 Business Office at 831-471-1000 (Mon-Fri 9am-4pm).