A Successful NetCom Employee

  • Treats users, the public and peers with respect and care. Commits random acts of kindness by anticipating needs and lending a helping hand.
  • Remains cheerful, up-beat and positive. Realizes that a "mood" can be contagious.
  • Demonstrates a positive attitude about his/her job and Organization. Continues to look for ways to improve.
  • Uses humor to "lighten" the day, relieve stress, and support his/her colleagues.
  • Takes a stand that, "this is part of my job" rather than, "That's not my job."
  • Takes responsibility for his/her own performance and attitude.
  • Is tolerant of others and open to different ideas, styles, approaches, and opinions.
  • Is willing to take on issues and work towards solving problems, and supports others who are doing the same.
  • Is willing to work through conflict by understanding and accepting change and demonstrating collaboration and concession.
  • Accepts mistakes and feedback as part of the learning process.
  • Brings complaints, concerns, suggestions and ideas to the attention of his/her supervisor in an appropriate, timely, and constructive manner.
  • Understands, embraces and looks to enhance his/her role in the success of the public safety mission.
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